Hedge trimmer with extension pole3/17/2024 ![]() ![]() If you are looking for a robust hedge trimmer that easily cuts through branches up to 3/4-inch in diameter, keeps your hedges looking evenly trimmed, chews through tall ornamental grasses such as fountain grass, and helps you shape and prune all manner of shrubbery, then we recommend the DEWALT 22-Inch Cordless Hedge Trimmer. The Spruce Home Improvement Review Board.While we never want to reject a customer, we must ensure the safety welfare, and comfort of all customers. In the case that a customer's return history may be indicative of fraudulent activity, our Customer Protection Team will reach out to discuss the situation and work with you to either resolve the issue or determine if we need to refuse service going forward. Information you leave on the website is safely protected. Kindly notice that we cannot cancel the order if the product is already shipped out. The customers can cancel the order/item within 12 hours through our customer service. Email us via if you still didn't get the refund after that.ĥ:If the return is due to our responsibilities (such as incorrect products, quality problems of products, etc.), we will provide a full refund for you. No restocking fees are charged to customers for returning defective productsĦ:If the return is due to the buyer's responsibilities(such as: don't like/don't want, order wrong product/size, etc.), we will take off $20 from your refund as loss of freight and handling fee. Please notice that the refund might take 2-3 business days. We hold no responsibility as soon as the refund has been processed. Kindly email us before the refund process if there are any changes to your payment account. Any extra fee caused by not following the instructions we offered is borne by the buyer.ģ:We require a receipt or proof of purchase to complete your return.Ĥ:Your refund will be processed and automatically applied to your original payment account after inspection. Please note that unauthorized returns will not be accepted. Send the item(s)back after receiving the confirmation and email us the tracking number. Kindly notice that unauthorized returns and returns over 30 days will not be accepted.Ģ: Kindly contact our customer service via email and get the return address and other details for your return. All packaging and accessories are still in new or like-new condition and will not affect resale.ġ: If you believe you have received a defective item or have any problems with the accessories, please contact us within 30 days of receipt, and our customer service will reply ASAP.The product is in the same condition as when you received it.Items ordered were received within the past 30 days.Something You Need to Know Before Return: What can be returned or exchanged? If you are not 100% satisfied with the item you received, we will accept returns within 30 calendar days of receiving the item. ![]() Please note that you will have to provide us with: If your Alloymantools order was damaged in transit, we will be more than glad to offer you a free of charge replacement, please contact our Customer Support Team via Contact us Form. We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from UPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges. If you do not receive an e-mail, please check your spam filter or contact us via email or WhatsApp any time you have questions. Tracking details will be sent to you for real time tracking. The fastest delivery time for some addresses is 5-6 days. Tip:The delivery time of accessories is between 5-15 days!Įxcept for accessories, we deliver within 3 days, but there may be some remote addresses where the fastest 3-day delivery is not possible. We will choose the best logistics for you according to your address, the nature of the goods, and other factors. If you do not receive an e-mail, please check your spam filter or contact us via WhatsApp for confirmation.
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